When you’re investing millions into a custom home, you shouldn’t have to chase down answers, second-guess costs, or feel like you’re being left out of the loop. Unfortunately, that still happens all the time in the luxury homebuilding world. At Finesse Custom Homes, we’ve eliminated the mystery. We’ve built our entire process around one principle: transparency.
What We Mean by “Open Book”
From the start, everything we do is out in the open. That includes our estimating software, supplier invoices, and labor breakdowns. If we see it, you see it. We believe that when you’re building something this personal, you deserve to know exactly where every dollar is going.
Our projects typically follow a cost-plus model. That means you pay the actual cost of labor and materials—plus a fixed builder fee we agree on upfront. No surprises. No inflated prices. We’re not here to nickel-and-dime you. We’re here to build your home the right way. This also extends to change orders. Obviously we want to keep change orders to a minimum but this is construction and sometimes unforeseen events happen. When they do, everything remains transparent and at a cost plus basis.
Why That Matters More Than Ever
Most custom builders still work in a fog. You get vague quotes, unexplained change orders, and surprise bills. Maybe you’ve even worked with someone like that before. There is all of this nasty finger pointing where one party blames the other and the other blames them back. Our project management process and transparency does a fantastic job at keeping most of that at bay.
With our system, you’ll see the full breakdown of what materials cost, how subs are bid, and where efficiencies are being gained. That level of clarity builds trust—something this industry doesn’t have nearly enough of.
Design Decisions with Real-Time Cost Feedback
Design is where most cost overruns start. You pick a layout you love, and three weeks later, your builder tells you it’s going to cost way more than expected. Now you’re stuck compromising. We spend extra time in the design process to ensure that we have a good plan and that we have gone through all of the possible changes and options and then settled on a direction before we start swinging hammers. That kind of control gives our clients a huge advantage. You get to make smart design decisions with full financial visibility—before we ever break ground.
Real Discounts That Actually Reach You
Because of our long-standing relationships and volume deals with major suppliers, we get deep discounts on materials most custom builders can’t touch. Here’s the difference: we don’t pocket those savings. We pass them directly to you.
That might mean $25,000 in cabinetry savings. Or tens of thousands shaved off your flooring and appliance packages. Those numbers matter, especially on large projects.
The Emotional Side of Transparency
Building a custom home isn’t just a business decision. It’s emotional. It’s personal. And that’s where most builders fall short. When communication breaks down, anxiety goes up—and the entire experience suffers. Not only are we open book but we are open book 24/7 to make sure you have peace of mind.
We keep clients in the loop. We answer questions quickly. We provide documentation you don’t have to ask for. We treat your investment with the respect it deserves. We don’t just talk about transparency. We live it.
A Better Way to Build
At Finesse, we believe luxury isn’t just about finishes. It’s about peace of mind. It’s about knowing you’ve chosen a builder who’s honest, efficient, and prepared.
If you’re building a high-end custom home in Phoenix or Paradise Valley, and you want a clear path forward—not a foggy mess—let’s talk. Our process isn’t just different. It’s better.
Transparency isn’t a tagline. It’s how we build.
